Location:
Various; distance learning format
Length:
Varies; self-study.
Instructional delivery format:
Learner Outcomes:
Upon successful completion of this course, students will be able to: list the functions of management and discuss the functions supervisors are most likely to be responsible for; explain delegation and describe the benefits, barriers, and steps to effective delegation; explain why recruitment and retention are important to supervisors and describe the tangible and intangible costs of employee turnover; explain why it is important to initiate a training program; describe key components of goal-setting; and discuss strategies for scheduling employees.
Instruction:
This course covers the most effective strategies and techniques for becoming a highly effective supervisor. Major topics include: the vast responsibilities today’s supervisors face and how to best approach these responsibilities, management of growing diverse and virtual teams, details of hiring, training, goal-setting, scheduling and other tactical supervisory techniques.
Credit recommendation:
In the lower division baccalaureate/associate degree category, 3 semester hours in Business, Human Resource Management, Management, or Marketing (8/18).